Website Terms & Conditions (MCMA)

MCMA refers to the Malta Contemporary Music Academy. MCMA's full legal entity details will be provided on request.

These Terms apply to visitors of the Website, applicants, students, and (where the student is a minor) parents/legal guardians ("Guardian").

If any additional terms apply to a specific programme (e.g., auditions, instrument hire, examinations, off-site venues, online delivery requirements), those will be provided before enrolment and will prevail in case of conflict.

"Student" means a person enrolled in any MCMA programme or who uses the Portal. "Minor" means a person under 18 years of age.

"Consumer" means a natural person acting for purposes outside their trade, business, craft or profession. "Trader" has the meaning under Maltese consumer law.

MCMA programmes may be offered to adults and minors. If the Student is a Minor, the Guardian must complete enrolment, accept these Terms on the Minor's behalf, and remains responsible for the Minor's compliance with these Terms.

In-person supervision and collection: unless MCMA confirms in writing that supervision is provided for a particular programme, Guardians are responsible for timely drop-off and collection of Minors and for ensuring safe travel to/from MCMA or the venue. MCMA does not provide childcare services.

Online participation by Minors: where online lessons are offered, Guardians are responsible for ensuring that the Minor has an appropriate supervised environment, suitable equipment, and safe internet access. MCMA may require the Guardian to be present at the start/end of online sessions for safeguarding and verification purposes.

Safeguarding: MCMA is committed to providing a safe learning environment. MCMA may require Guardians to provide emergency contact details, relevant medical information, authorised pick-up persons, and consent for participation in age-appropriate activities. MCMA may refuse or suspend participation where safeguarding, safety, or welfare concerns arise.

Submitting an application or enquiry does not guarantee a place. A binding contract is formed only when MCMA confirms acceptance and (where applicable) receives required fees/deposits.

MCMA may require auditions, placement assessments, or prerequisite information to place Students into suitable programmes.

You must provide accurate, complete information and promptly notify MCMA of changes (including contact details, emergency contacts, and relevant health information).

Prices and fees will be displayed on the Website, communicated in writing, or included in invoices/quotations. Unless stated otherwise, fees are in EUR and include VAT where applicable.

Payment processing: online payments may be processed via third-party payment providers. MCMA does not store full card details.

Late payment: MCMA may suspend access to lessons, programmes, or the Portal for overdue amounts, after giving reasonable notice.

Where MCMA offers online lessons or other distance services, you are responsible for maintaining suitable devices, software, internet access, and (where applicable) user accounts required to access the sessions.

Third-party platforms: online sessions may be delivered using third-party platforms (e.g., video conferencing). Their terms and privacy notices may apply in addition to these Terms. MCMA is not responsible for outages, changes, or acts/omissions of third-party platform providers, except where required by law.

Session access and security: you must not share session links or access credentials with unauthorised persons. MCMA may remove participants for security or safeguarding reasons.

Where you are a Consumer and a contract is concluded at a distance (e.g., online), you may have a legal right to withdraw from the contract within 14 days from the day of contract conclusion for services, subject to exceptions and conditions under applicable Maltese/EU consumer law.

If you request that services begin during the withdrawal period, you acknowledge that you may be required to pay for services already provided up to the time you withdraw. Where the service has been fully performed with your prior express request and acknowledgement, the right of withdrawal may be lost.

Exception (scheduled services): where the programme/lesson/event is for a specific date or period (including scheduled online sessions, workshops, camps, concerts, masterclasses or timetabled programmes), the statutory right of withdrawal may not apply. MCMA will indicate this clearly during the booking process where relevant.

Administrative/processing fees: any non-refundable fee must be clearly disclosed before payment. Non-refundable fees will not be applied in a way that is unfair or contrary to mandatory consumer law.

MCMA cancellation/rescheduling: MCMA may cancel or reschedule where necessary (including tutor illness, insufficient enrolment, venue unavailability, technical failure, or force majeure). Where MCMA cancels and you do not accept an alternative, MCMA will refund fees paid for the cancelled services (excluding any proportion already delivered).

Student cancellation: cancellation and refund conditions for each programme will be communicated pre-contract. Unless mandatory law provides otherwise, MCMA may charge a reasonable administration fee and/or retain a proportionate amount reflecting costs incurred and services delivered.

Attendance is a core part of learning. If a Student cannot attend a lesson, MCMA should be notified as early as possible.

Make-up lessons are not guaranteed and depend on tutor availability and programme rules. Where offered, make-up lessons must be used within a reasonable timeframe communicated by MCMA.

MCMA may change tutors, lesson times, locations, or delivery mode (in-person/online) where reasonably necessary, while aiming to minimise disruption.

Students must follow safety instructions. Guardians must disclose relevant medical conditions, allergies, or special needs which may affect safe participation, where appropriate.

Instruments and equipment: Students are responsible for their own instruments unless MCMA provides equipment. Any loaned/hired items must be returned in good condition, fair wear and tear excepted.

Personal property: MCMA is not responsible for loss/damage to personal items brought to the premises except where liability cannot be excluded under law.

You must not misuse the Website/Portal, attempt unauthorised access, introduce malware, or interfere with security or availability.

Accounts are personal. You must keep login credentials confidential and notify MCMA of suspected unauthorised use.

All MCMA materials (including lesson notes, recordings, videos, sheet music arrangements created by MCMA, Portal content, and branding) are protected by intellectual property laws and are provided for personal educational use only.

You may not reproduce, distribute, publish, or commercially exploit MCMA materials without MCMA's prior written consent, except where permitted by law or licence.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law (including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation).

Subject to clause 14.1, MCMA shall not be liable for indirect or consequential losses. MCMA's total liability for a claim relating to a programme shall not exceed the fees paid for that programme, except where mandatory law provides otherwise.

Complaints: please contact MCMA at info@mcma.mt. We aim to respond within a reasonable time.

If you are a Consumer and we cannot resolve a dispute, you may be entitled to use Alternative Dispute Resolution (ADR) mechanisms available in Malta. The MCCAA Complaints and Conciliation Directorate acts as the residual ADR entity for consumer disputes.